Privacy Policy

When you place an order with us, your information (name, billing/shipping address(es), email and account password), is held on a secure server and it is used strictly for the purpose of facilitating your purchase(s) from us.

WE WILL NOT share or sell your information with anyone. If you have provided us with your email address, you may receive periodic updates from us via email of which you can opt-out at any time.

Security

What security measures are in place to protect your information? At Olive Films we want all customers to feel safe and secure when placing orders with us. Any and all personal information is protected during the checkout process. We utilize the most up to date encryption technologies on our site. You will recognize when a page is secure when a small locked icon appears in the lower right corner of your web browser. When you see this icon, information on that page is protected.

When you place your order, the transaction takes place on a server that is secured with a Secure Socket Layer (SSL). This means that the information you submit to us is encrypted, thus making it safe to transfer your information over the internet.

Payment Methods

We accept Visa, Mastercard, Discover and American Express.

Your personal information… When you place an order with us, your information (name, billing/shipping address(es), email and account password), is held on a secure server and it is used strictly for the purpose of facilitating your purchase(s) from us. WE WILL NOT share or sell your information with anyone. If you have provided us with your email address, you may receive periodic updates from us via email of which you can opt-out at any time.

Shipping

Our Shipment Methods and pricing are as follows:

United States & Territories
USPS Media Mail (8-15 working days) $2.00
USPS Priority Mail (2-3 working days) $4.85
$6.85 (if order contains a box set)
UPS Overnight (United Parcel Service) – USA Only $19.95
$24.95 (if order contains a box set)

International
USPS Airmail (10-14 working days) $8.50
UPS International Expedited (2-4 Working Days) $49.95

* USPS Media Mail: Add $1.00 for each additional item.
* USPS Priority Mail: Add $1.00 for each additional item.
* UPS Overnight – USA only Add $2.00 for each additional item.
NOTE: UPS Overnight orders received before 11:00AM CST will ship the same day.
* USPS Airmail: Add $2.00 for each additional item.
* UPS International Expedited: Add $9.95 for each additional item.

INTERNATIONAL SHIPMENTS VIA USPS AIRMAIL: SINCE INTERNATIONAL SHIPMENTS CANNOT BE TRACKED, OLIVE FILMS HOLDS NO RESPONSIBILITY FOR THEIR DELIVERY. WE CAN ASSURE OUR CUSTOMERS THAT ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 2 BUSINESS DAYS OF BEING RECEIVED. SINCE WE HAVE NO CONTROL OVER THESE PACKAGES ONCE SHIPPED DUE TO SECURITY CHECKS AND CUSTOMS INSPECTIONS HANDLED BY THE POSTAL SYSTEM, WE CANNOT ACCEPT RESPONSIBILITY FOR LOST, STOLEN OR UNDELIVERED ITEMS.

Retailers

If you are a retailer/wholesaler and would like to establish an account with us, please contact us through the medium below and a sales representative will promptly respond to your inquiry.

Email: sales@olivefilms.com
Phone: (630) 444-1757
Fax: (630) 444-1759

Relationships

We want your business!
At Olive Films, we are committed to building relationships that last. As a wholesale distributor of fine independent, classic and arthouse films, foreign and domestic, we know the needs of our clients: competitive pricing and impeccable service.

What does this mean to you? It means that you are able to:

  1. deliver to your clients what they expect: high quality service and dependability;
  2. repeat business resulted from the high quality of service;
  3. strengthen customer loyalty;
  4. lower customer service costs;
  5. increase sales.

Sincerely,
Olive Films

Frequently Asked Questions

In case you might have a couple questions about how we do things here. Take a look and see if they’re answered. If not, you can contact us at contact@olivefilms.com